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cPanel/WHM Management and Monitoring
Our VPS and dedicated servers do not include a management plan. For profesional management you can chose one of our management packs including following features:
24/7/365 Non-Stop Server Monitoring with Reboot
We monitor your server’s http, ftp or smtp service 24/7/365. If your server is down we will follow your reboot instructions. We will also analyze the cause of the server/service downtime.
Unlimited Server Administration
When Hosting is unlimited, why limit server administration? We offer Unlimited Server Administration included with your server management plan without additional costs!
New Server Setup
Just got a new server? We will setup A to Z needs of your server and make it ready to use.
cPanel-WHM Support
Server updates, Trouble shooting, Debugging, Compatiblity Check, etc:
Server Backup Restore & Server Migration
We will completely restore from the backup provided to normal as it was before. If you are migrating from one server to other, we migrate it without charging any additional fees. All you need to provide the root logins of both cPanel servers.
System Recovery (Disaster/Hacks)
We will re-build the server from the backups if your server faces any Disaster or hacks. Once its done, we will determine the root cause for the disaster.
LiteSpeed Support – HOT
LiteSpeed Web Server is the leading high-performance, high-scalability web server. It is a commercial product by LiteSpeedTech.com. Our Server Management Service includes LiteSpeed Server Support at no cost.
Software Installations
We install and support all software that is associated with cPanel-WHM like RVSkin, RVSiteBuilder, Fantastico, Softaculous, ClamAV, Mailscanner, Ruby on Rails, ImageMagick etc..)
Guaranteed 4 Hours Response Time for Support Tickets
Usually Tickets are responded 30 to 45 Minutes.
Guaranteed 24 Hours Resolution Time for Support Tickets
Usually Tickets are resolved less than 3 to 4 hours
Server Software Installation/Upgrades/Support
WHM/CPanel, Kernel, Apache, PHP, Mysql, Perl, Exim, FTP, etc..
Server Security, Tweaking and Hardening
We have list of several security software we install and support (Listed Below). It can be performed unlimited number of times upon request. Contact us if you have any unique requirements.
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